Terms of service

TERMS AND CONDITIONS

Effective Date: 7-8-2026

These Terms and Conditions apply to all purchases made through the FlowMe website. By placing an order, you agree to these Terms.

1. Company Information

FlowMe is operated by:

Company Name: CoFunding

Business Address: Harju maakond, Tallinn, Kesklinna linnaosa, Tornimäe tn 5, 10145
Estonia

Email: info@flowmecards.com

Registry number: 16853779

2. Products

FlowMe offers physical products, including card decks and accessories, as well as digital content such as quizzes, guides, buying resources and other educational materials.

We make every effort to display our products accurately. Minor differences in colour or appearance may occur due to screen settings or production variations.

3. Orders

An order becomes binding once payment has been successfully completed and you receive an order confirmation by email.

FlowMe reserves the right to refuse or cancel an order in cases of pricing errors, suspected fraud, stock shortages or other unforeseen circumstances. If payment has already been made, a full refund will be issued.

4. Prices & Payment

All prices shown on our website include VAT where applicable unless stated otherwise.

Shipping costs, customs duties and import taxes are not included unless explicitly stated.

Payment must be completed before an order is processed.

5. Shipping & Delivery

FlowMe ships internationally.

Estimated delivery times are provided as an indication only and cannot be guaranteed.

FlowMe is not liable for delays caused by shipping carriers, customs authorities, weather conditions or other circumstances beyond our control.

Customers are responsible for providing the correct shipping address.

6. Returns & Right of Withdrawal

If you are a consumer within the European Union, you have the right to return your order within 14 days of receiving it without giving any reason.

Returned products must be unused and in their original packaging.

Unless the return is due to an error on our part or a defective product, return shipping costs are the responsibility of the customer.

Refunds will be processed within 14 days after we have received the returned product or proof of shipment.

During pre-order we do not accept returns.

7. Pre-orders

Products offered as pre-orders will be shipped as soon as they become available.

Estimated shipping dates are indicative and may change.

If a significant delay occurs, we will inform customers as soon as reasonably possible.

During pre-order we do not accept returns.

8. Digital Content

Some FlowMe products include access to digital content through QR codes or online platforms.

This content is intended for personal use only and may not be copied, shared, reproduced, distributed or resold without prior written permission from FlowMe.

9. Intellectual Property

All content created by FlowMe, including but not limited to card designs, illustrations, logos, texts, quizzes, guides, branding and website content, is protected by intellectual property laws.

No part of our products or content may be reproduced, copied, distributed, modified or used for commercial purposes without our prior written consent.

10. Warranty

If your product arrives damaged or defective, please contact us within 14 days of receiving your order.

Where applicable, we will repair, replace or refund the product in accordance with your statutory consumer rights.

11. Limitation of Liability

FlowMe shall not be liable for indirect, incidental or consequential damages arising from the use of our products or website.

Our total liability shall never exceed the amount paid for the relevant order, except where mandatory law provides otherwise.

12. Privacy

Your personal information is processed in accordance with our Privacy Policy.

By placing an order, you agree to the processing of your personal data as described therein.

13. Complaints

If you have a complaint, please contact us at:

info@flowmecards.com

We aim to respond within 14 days.

14. Governing Law

These Terms and Conditions are governed by the laws of the Netherlands.

Any disputes shall be submitted to the competent courts of the Netherlands unless mandatory consumer protection laws provide otherwise.

15. Contact

If you have any questions regarding these Terms and Conditions, please contact:

FlowMe